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What our Clients Say

Thorne has provided our business excellent support and accountancy since we moved over to MSB just over a year ago.


An excellent decision based on our first impression meeting Thorne and this has remained consistent throughout the year. Many thanks for excellent services.

Director – Health and Safety training company

I have appointed Thorne as my accountant for my business. I am very pleased with the service he has given me. He is very approachable and understands issues that need resolving and comes up with sound advice and recommends experts in fields that he does not cover. I would have no hesitation to recommend his services.
Business advertising

Natalie is friendly and efficient, explains everything clearly that I need to know and do. Very happy with her work.
Domestic appliance repairer

Last year myself and Luke made a big decision to change accountants and we are over the moon that we moved over to the Benfleet branch of MSB & Co. Thorne our accountant is down to earth and on the ball when it comes to tax savings and Lee helps with all the other business services such as finance, banking and general advice. We wouldn’t hesitate in recommending these guys and we now clearly understand that not all accountants are the same.
Director - Stationery suppliers

Natalie was recommended by a friend and has provided an excellent fast efficient professional service unlike my previous accountants, Very happy will use again and highly recommend.

Very professional has given us a great service and gone beyond for us with HMRC issues. We would definitely recommend MSB to others

Always helpful and goes that extra mile to look into situations, which as a Self-Employed person can be daunting at Times. A First class Service and would highly recommend Thorne
Self employed

First class service. Fast and efficient. Always very prompt and helpful., A credit to MSB.
Finance Manager, Limited company

First class service - Always ready and able to help with any query I may have, within my business.
Specialist Recruitment Company

Natalie is always prompt and efficient in all my dealings with her, a credit to your operation.
Sole trader - Driving Instructor

As always, Thorne, Natalie and staff are there to help and advise. Great service. Thankyou.
Bookkeeper - Mechanics Limited Company

Thorne has talked through my situation and already given great advice for starting my business. I look forward to hopefully many years of working with MSB and Thorne for my accounting.
Director - Property Investment Company

Thorne always Available, Approachable & Adept - 3A Rating!
Mortgage Advisor

Natalie has provided me with an excellent service throughout the year, I would highly recommend her to anyone needing an accountant.
Director - Rigging Company

I would just like to say how grateful we are for the time Thorne took to help us receive our loan, we could not have done it without the work he put in. It was nice that he helped us as much as you did.

We have worked with MSB in Benfleet for the last 5 years and they have provided an outstanding service to us. The team at MSB (Thorne, Vish & Sue) are always quick to respond to any requests for accounting support, providing good solid financial advice and always exceed our expectations. MSB have a great approach to business, always there to support when required. They check in occasionally for performance reviews to ensure that they are meeting their requirements and are working well with the team at Edward Carter.

MSB provide the necessary support and are a pleasure to deal with, dealing with all matters in a professional way. I would strongly recommend working with MSB to anyone who is looking to engage an accountancy practice or is simply looking for a refreshing change - I have nothing but a pleasant experience when speaking to the team - they are always there. Thanks guys!!

Director - Recruitment Sector - Essex

I have been a client of Thorne's for some time. I am hugely grateful to the staff at MSB for their time and dedication. They offer a very personal service for my accountancy needs, nothing is ever too much trouble and they are always easy to get hold of. The cost for their service is competitive and I wouldn't hesitate to recommend them to other small businesses.

Director - Consultancy - London

We have been using MSB Accountants at the Benfleet office for the last five and a half years.


Thorne or Sue are always a phone call away for any issues regarding anything from payroll to queries with HMRC... And unlike some " accountants" we have used previously they are easy to talk to and explain things in a language " normal" people can understand.


I would highly recommend any of the offices attached to the company to anybody looking for a friendly, approachable, reliable and just basically nice accountant to look after their business.

Director - Roofing Contractors and Builders Merchants - Essex

I am a client of MSB Benfleet branch. The staff are efficient, friendly and always willing to help with any accounting queries, with particular mention to Sue Clarke who does our payroll. Sue is super efficient, always gives the best service and is an asset to MSB.


I would definitely recommend this company.

Director - Events Industry - Essex

MSB are a professional, friendly and organised outfit. I have complete confidence in them and the team behind the name. Since day one of me starting my business I was assigned to Thorne as my accountant and Sue as my book keeper, they both work seamlessly together and no mistakes are made. I really enjoy the relationship I have with Thorne and Sue, I can pick up the phone at any time and get answers I need. If I need further assistance then booking an appointment to have a sit down meeting is never a problem. MSB strive to understand each and everyone's business that they work alongside and go that extra mile to provide amazing customer service.

Director - Celebrity Hair Stylist & Hair Salon Owner - Essex

Thorne from MSB & Co has acted for us since the beginning of 2012 . Our previous accountant was old fashioned, full of accountancy jargon and never readily available when we needed him and we have found Thorne and MSB & Co to be the complete opposite; exactly what we were looking for in an accountant.


The Directors here prefer plain English speaking, with direct and honest answers to questions; all of which Thorne has provided. Right from the beginning we have found him to be helpful, informative and communicative; with both senior management and employees. He has assisted in reducing our VAT liability and also completed a claim to the VAT office on our behalf to seek back all the previous VAT we could have claimed on fuel receipts since the Company started. Thorne has made sure our Company house submissions are completed correctly and on time and that our personal liabilities are also completed, with reminders on any tax that's required to be paid. He was on hand when we were subject to a routine VAT inspection, especially because he convinced us to sign up to the fee protection service offered by them meaning that we saved vast amounts in fees to cover the investigation.


We have also had sound advice on reducing our tax liabilities and are paying less now than what we have ever done in previous years. He is always a stone's throw away and we would have no hesitation in recommending the services that Thorne from MSB & Co provide.

Director - QMS Consultants (Quality Management Standards) - Essex

I have employed Mark Stephen Beckford & Co. for accounting services for approximately 5 years and I would not hesitate to recommend them with respect to accounting services and expertise.


Thorne Smith and Natalie Sidey have always acted with the utmost professionalism, reliability and efficiency particularly given the change of circumstances with respect to my position - from UK self-employed business to Overseas based client and Landlord.

Proprietor / Landlord - Based Oversees

I have been using MSB & Co accountants since the day it opened its first office in Benfleet and have never looked backed since, they have always been there for me whenever I need advice on tax/vat and they have always been extremely professional dealing with any issues I have. Their customer service is excellent and I would highly recommend using these guys especially if you don't want a visit from the tax man.

Proprietor - Communications - Essex

Thorne Smith at the MSB & Co office in Benfleet was extremely helpful when I set up my business as a sole trader. The advice I received from Thorne was very useful and helped me through my first couple of years. Thorne also recommended that I pursue a tax refund which I was not aware that I was entitled to. All in all, sound service and advice from an excellent practice.

Proprietor - Health and Safety Consultancy - Essex

I live in Crete though I still have a property that I rent out in Benfleet, Essex. To sort out my tax affairs I chose Mark Stephen Beckford Benfleet office and am very happy with the service I receive from Thorne and Natalie who are placed there.

UK Landlord - Based Oversees

I can highly recommend Mark Stephen Beckford and Co accountants. My accountant, Thorne Smith works in a friendly and relaxed, yet efficient manner. He takes the stress out of my tax returns and makes them easy to understand. He will always make time to see me at short notice and I find the charges are very reasonable.

Proprietor - Webmaster - Essex

Just a few words to thank you guys at the Benfleet office for the last 3 years, for the Mug of tea the reassuring Chat and completing my Paper work on time and efficiently.

Employed / Landlord - Essex

I was referred to Thorne by my bank whilst I was opening my business bank account. I went in to see him and we just clicked. He really understood what it was that I needed in my business. He has done my books for the past 5 years and I have never had any problems. I send him a spreadsheet of my income and expenses for the year and he does the rest. We liaise via email and post due to distance. No hassle for me at all. Thanks so much for all you do for me Thorne.

Proprietor - Care Industry - Surrey

From someone who knew very little about self-assessment tax, Thorne at MSB has professionally guided me towards a situation where I can rely on their advice and simultaneously feel comfortable and relaxed. The staf are welcoming and extremely helpful whenever I deal with them. They are professional, efficient and overall ensure provide a straightforward experience.

Proprietor - Video Production - Essex

I have been a client of MSB (Benfleet branch) for over 3 years - and found there guidance and professional advice has helped my company to achieve great heights.


The office is very friendly and are always very helpful especially Thorne and Vishal and Sue.


I look forward to continuing my services with them in this ever changing climate.

Director - Finance Sector - Essex

I find in business you need to be kept up to date with regards taxation. MSB in Benfleet have proved a reliable affordable service over the years and I would thoroughly recommend their services.

Proprietor - Garden Maintenance - Essex

MSB were recommended to us through a mutual business acquaintance after we had a very disappointing experience with our previous accountants. The simple courtesies of a welcome when visiting the Benfleet office do go a long way and right from the start on arriving the reception staff do just that. Our accountant, Thorne Smith, promptly returned calls, emails and kept to agreed appointment times. It is fair to say that MSB showed us how a client should be treated by an accountant. Furthermore and probably most importantly MSB offered advice on how improvements could be made to our business finances drawing from personal experience as well as professional. We felt perfectly at ease asking what might seem to be the most obvious or mundane questions and were not dismissed as such. We would highly recommend MSB and strangely enough we are looking forward to next year's accounts which are something we dreaded for many years.

Proprietor - Retail Sector - Essex

We have been dealing with the Benfleet office since 2008. As a fledgling company they were there to offer support and advice. Now as an established company that support and advice is still there. We used to deal with Thorne but nowadays we mainly deal with Vish and Sue. They are always polite and courteous. The same goes for all the staff at the Benfleet office. It is always a pleasant experience when visiting the office or speaking to them on the phone. Itech Consultancy (Uk) Ltd.

Director - IT Consultancy - Essex

I have entrusted the management of both my business and personal financial matters to Thorne Smith at MSB Benfleet for over 5 years now. My current base in SE Asia has had no impact on the high quality of service I continue to receive and the speed and efficiency with which MSB perform. As an International Client I wouldn't choose anyone else to look after my financial affairs.

Proprietor - Psychologist - Asia

We have a brilliant service from MSB. Thorne and Vishal are truly patient dealing with our every needs. When we first contacted them 6yrs ago we were looking for good advice and expertise that would help our business grow.

They have delivered and I have all the confidence in recommending them as Thorne and Vishal have an extremely important role within our business"!

A big thank you to both of you!

Director - Architects - Limited company Essex / London

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Please contact us if you need further advice, have any questions about our services, would like a free consultation or a fixed fee quote.